Discovery
How well the rep uncovers needs before pitching.
Skill model
A living skill profile built from real conversations — discovery, listening, objection handling, closing, and more — with evidence managers can trust.
Capabilities
How well the rep uncovers needs before pitching.
Talk ratio, interruptions, and response quality.
Clarity and composure under pressure.
Whether concerns are acknowledged and resolved.
Whether buying signals become clear next steps.
Accuracy and relevance of explanations.
Adherence to required language and process.
Impact
Managers should not coach from memory of a handful of calls. Rep DNA updates from evidence after every conversation.
How it works
Step 1
Each call contributes skill signals with transcript references.
Step 2
Profiles update over time — strengths, gaps, and trajectory.
Step 3
Recommendations point to concrete behaviors, not personality labels.
Product
Call review
Product previewWhat went well
Strong discovery · clear acknowledgment of concern
Missed opportunity
Buying signal at 08:14 — continue toward commitment
Workflows
Open Rep DNA, review evidence clips, set one focus skill.
Track skill progress against your best performers.
Explore the interactive demo, or talk with us about becoming a design partner.